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l89a collects only the account and transaction data needed to run your wallet, process bKash or Rocket payments and keep your session secure. This policy tells you exactly what we hold, why we hold it and what you can do about it — access and use depend on your local law and eligible regions.
When you open an account on l89a, we collect the details you enter during registration — your name, contact address, and the credentials you choose. When you carry out a deposit or withdrawal through bKash or Rocket, we record the transaction reference, amount and timestamp so that your wallet history stays accurate and disputes can be resolved against a clear record. We also collect device identifiers and session data to keep your login secure across mobile and desktop. Cookies and similar tools record browsing behaviour inside the lobby so that the pages you return to load in the right state. We do not sell personal data to third parties. We share only what is necessary with payment processors — such as the bKash or Rocket gateway handling your transaction — and with identity verification services where your local law requires it. Retention periods reflect the minimum needed for account integrity and any applicable legal obligation in your eligible region. You can check which data categories apply to your account by opening the account settings panel and reviewing the data section shown there. This policy applies to all account holders regardless of whether they reached l89a through a mobile browser or a desktop session.
This policy covers everything that happens inside your l89a account — from the moment you log in to the moment you close a session. It does not extend to third-party sites linked from our pages, payment gateway interfaces operated by bKash or Rocket, or external services you reach after leaving the lobby. Understanding the boundary helps you know who to contact when a data question arises.
All data created or modified when you log in, update your profile or change account credentials falls inside this policy. We hold and protect that data under the terms described here, subject to your local law and eligible region.
Deposit and withdrawal records linked to bKash or Rocket sit inside this policy. The payment gateway itself — operated by those providers — follows their own published data terms, which we do not control once your request leaves our platform.
Game lobby pages, sports market displays and promotional content you view while signed in are covered here. Behavioural data from those sessions is recorded only to personalise your lobby state and is not shared for advertising purposes.
Links to external sites, social media handles or partner pages fall outside this policy the moment you leave l89a. We encourage you to read the privacy terms of any external service before sharing personal information there.
Your account gives you direct routes to act on your data without needing to raise a formal request for every step. You can open the account settings panel at any time to review the personal details we hold — your registered contact, preferred language and linked wallet references such as your bKash or Rocket number. If any detail is incorrect, you can edit it from the same settings screen; changes take effect as soon as you save them. For records you cannot edit directly — such as historical transaction logs — you can submit a data review request through our support channel and we will confirm what is held against your account ID. If you want to raise a question about how a specific data category is used, the support route is available from the account menu. Eligibility to exercise particular rights may depend on your local law and the region from which you access the platform.
Open account settings and navigate to the personal data section. Your registered details, linked wallet references and session history are listed there for you to read at any time.
Edit your name, contact address or linked bKash and Rocket numbers directly in the account settings panel. Save the update and the change is applied immediately to your profile.
If a data category is unclear or you want to know how a specific record is used, submit a query through the support route shown in your account menu. We respond through the same channel.
For questions about how long a specific data type is kept — such as a bKash deposit reference or a session log — contact support with your account ID and the data category in question.
If your question is not answered by the account settings panel or the sections above, the routes below connect you with the team that handles data and privacy matters. Use your registered account contact when you reach out so we can match your query to the correct record.
The live chat link sits in the account menu once you are signed in. Start a conversation there and describe your data question — include your account ID so the agent can locate your record without delay.
Send a written query to the support email address published on the Contact page. State the data category, the action you are requesting and your registered contact so we can respond to the right account.
The Help Centre linked from the footer contains published articles on account data, wallet records and the correction process. Start there if you want a written reference before reaching out directly.
We apply standard security measures to the data held in your l89a account — including encrypted storage for credentials and wallet references such as your bKash or Rocket numbers. Session tokens expire after a period of inactivity so that an unattended device does not leave your account open. Cookies are used only within the lobby to remember your language preference and the section you last visited; you can manage cookie acceptance through your browser settings at any time. If you need to request a change to your retained data or ask how long a specific record is kept, the published support routes in this policy are the correct path.
Your login credentials and linked wallet references — including bKash and Rocket numbers — are stored in encrypted form. We do not expose those values in plain text anywhere in the account interface or in communications.
Active sessions time out after a period of inactivity on both mobile browser and desktop. This reduces the risk of an unattended device giving access to your account without a new login step.
Lobby cookies record only your session state — language, last section visited, display preferences. They are not used to build advertising profiles. Adjust or clear them through your browser settings whenever you choose.
To request a correction, deletion or export of a specific data record, open a support ticket with your account ID and the data category. We handle the request through the same channel and confirm the outcome in writing.
These questions cover the most common things account holders ask about data collection, wallet records, cookies and their rights under this policy. If your question is not here, the support routes listed above are available through the account menu.
We collect the name, contact address and account credentials you enter during registration. We also record the wallet reference — such as your bKash or Rocket number — when you add a payment method. We do not collect data beyond what is needed to run your account.
Transaction records, including bKash deposit references and Rocket withdrawal timestamps, are kept for the period required by our operational and legal obligations. The exact retention window for your account can be confirmed by submitting a query through the support channel with your account ID.
Yes. Open account settings and navigate to the personal data section to view the details we hold. For records not visible there — such as historical session logs — submit a data review request through live chat or email support and we will confirm what is stored.
We share data only with the payment processors handling your bKash or Rocket transactions and with identity verification services where your local law requires it. We do not sell personal data to advertisers or unrelated third parties.
Cookies on our platform record your session state — language preference, last lobby section visited — so the page loads correctly when you return. They are not used for advertising profiling. You can manage or clear cookies at any time through your browser settings.
Use the live chat link in your account menu or send an email to the address on the Contact page. Include your account ID and name the specific data record you want corrected or removed. We will confirm the action taken through the same channel. Rights may vary depending on your local law and eligible region.